
Thrives in a fast-paced and collaborative cross-functional environment can multi-task and pivot with relative ease as priorities change.Team player with a positive attitude that provides customer service with a smile.Able to navigate between multiple browsers or platforms.Ability to learn new platforms and tools quickly.Ability to work independently and with a team.Excellent verbal, written, and customer service communication skills.Strong communication skills on the telephone.
#SLEEPING JOBS PLUS#

#SLEEPING JOBS UPDATE#
Update customer records in the system, including notes about interactions with customers and any actions taken to assist the customer.Provide accurate and detailed information to customers.Receive and reply to customers via various incoming channels such as email, phone, SMS and live chat.Process online orders and follow ups as needed with online orders to ensure shipment of products.Receive, and at times initiates, calls to/from customers requiring information of the at-home sleep test that we offer and collects information needed to complete an order.
#SLEEPING JOBS SOFTWARE#
A successful candidate must be able to convey information to customers in a clear and concise manner and be able to navigate simple software programs. Candidates must have experience providing customer service via phone and email, strong attention to detail and the ability to utilize multiple computer applications while providing best in class customer service. You will make and receive calls from new or existing customers with a goal to provide education and information resources for at-home sleep tests, and to assist the customer in placing an order for their at-home sleep test.

The Customer Support Specialist will make and receive follow-up calls to and from medical equipment customers. To learn more about Sleep Doctor, visit. Michael Breus in 2008, Sleep Doctor, through its family of sites and brands (,, ), empowers millions of consumers annually to better understand the science of their sleep, make informed product decisions, and build health-transforming sleep habits. Sleep Doctor meticulously creates and curates scientifically backed direct-to-consumer sleep product essentials that solve sleep challenges and improve well-being. Sleep Doctor is the sleep health company on a mission to help an increasingly tired world live healthier, happier, and thriving lives through the revitalizing power of sleep.
